We are committed to providing you with the support you need to make the most of Nex.AI. If you encounter any issues, have questions, or need assistance, here are the primary ways to get help:

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1. In-App Feedback Button

Feedback For quick questions, suggestions, or to report minor issues, the easiest way to reach us is often via the omnipresent feedback button located within the Nex.AI application.
  • Best for: Quick questions, bug reports, feature suggestions, general feedback.

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2. Email Support

For more detailed inquiries, account-specific questions, or issues requiring attachments, you can contact our support team directly via email.
  • Email Address: howdy@connexials.com
  • Best for: Detailed support requests, account issues, billing inquiries, complex problems.
  • Pro Tip: When emailing, please include as much detail as possible about your issue, including steps to reproduce it, screenshots (if applicable), and your account information. This will help us resolve your query more quickly.

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3. Documentation

Before reaching out, we encourage you to explore this documentation site. Many common questions and troubleshooting steps are covered in our guides and articles.
  • Browse Documentation: Navigate through the sections to find relevant information about features and functionalities.
We strive to respond to all support requests as promptly as possible. Your feedback is invaluable in helping us improve Nex.AI.